PACS Planning and Evaluation using Quality Function Deployment (QFD)

نویسندگان

  • H. U. Lemke
  • W. Niederlag
  • H. Heuser
  • T. Pollack
چکیده

a Technical University Berlin, FR 3-3, CG & CAM, Franklinstr. 28-29, D-10587 Berlin, Germany, Phone: 030/314-73100, Fax: 030/314-23596, Email: [email protected] b Dresden-Friedrichstadt General Hospital, Central Hospital Services Department, Friedrichstr. 41, D-01067 Dresden, Germany c Consulting, Haldenbühlstr. 15, D-88682 Salem, Germany d Dresden-Friedrichstadt General Hospital, Radiology Department, Friedrichstr. 41, D-01067 Dresden, Germany

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Application of quality function deployment (QFD) to improve product design: The school furniture case

Today Quality Function Deployment (QFD) is a powerful development method whit a wide range of applications to translate customers’ needs into technical requirements for achieving customer satisfaction. The current study demonstrated a QFD analysis to improve school furniture design in Tehran as the baseline of Iran. Accordingly, we extended the widely used QFD method into a complex set of custo...

متن کامل

Quality Function Deployment Method for Selection of Effective Management Tools on Setting EFQM Model

Using the effective management tools that are relevant tothe organization’s needs for excellence has become so important for thecompanies to improve their performances and then increase customersatisfaction and gain market shares. Quality function deployment is anefficient and powerful tool in design, development, and planning of products.The main function of quality function deployment is conv...

متن کامل

A Quality Function Deployment Based Approach in Service Quality Analysis to Improve Customer Satisfaction

In metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. Nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. Th...

متن کامل

A New Group Data Envelopment Analysis Method for Ranking Design Requirements in Quality Function ‎Deployment

‎Data envelopment analysis (DEA) is an objective method for priority determination of decision making units (DMUs) with the same multiple inputs and outputs. DEA is an efficiency estimation technique, but it can be used for solving many problems of management such as rankig of DMUs. Many researchers have found similarity between DEA and MCDM techniques. One of the earliest techniques in MCDM is...

متن کامل

Application of Fuzzy Analytical Hierarchy Process and Quality Function Deployment Techniques for Supplier's Assessment

Abstract Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requirements is an essential and crucial issue. FAHP has been used to determine the importance of the "we...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2001